FREQUENTLY ASKED
WHERE DOES INTESSIUM SHIP?
We provide tracked shipping to the United Kingdom and selected European countries. Delivery times are calculated at checkout based on your specific location.
HOW LONG DOES DELIVERY TAKE?
Orders within the UK typically arrive in 7–12 business days. For European orders, please allow 8–15 business days for your curated essentials to arrive.
CAN I RETURN MY ORDER?
Yes. We offer an easy 14-day return window. Items must be in their original condition and packaging. Please contact intessium@gmail.com to start your return.
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept all major secure payment methods, including credit cards and debit cards, ensuring your transaction is protected through our encrypted checkout system.
HOW DO I CARE FOR MY ITEMS?
To maintain the premium quality of your pieces, we recommend delicate cold machine washing and air drying away from direct sunlight. Avoid ironing on graphic details.
HOW CAN I CONTACT SUPPORT?
For any inquiries regarding orders, shipping, or products, please reach out to our team at intessium@gmail.com. We typically respond within 24–48 hours.